Globe Deactivated 16,215 Scam Numbers in 2026
If you rely on your Globe number for work, banking, or family, losing it can feel stressful. Globe deactivated 16,215 numbers for scam and spam activity from January to September 2026. It was targeted action, not a random sweep. Another 19,343 numbers were blacklisted in the same period. This guide explains why numbers get deactivated, how to check yours, how to appeal, and how to avoid being flagged.
What Deactivation and Blacklisting Mean
Deactivation and blacklisting sound similar, but they are not the same.
Deactivation means the number stops working for calls, texts, and data. You cannot use it to receive OTPs or contact others. For a scammer, that stops the immediate harm. For an honest user, it means you need to act quickly if it was a mistake.
Blacklisting means the number is marked as not to be trusted or reused for the same misuse. A blacklisted number is more than temporarily off. It is flagged so it cannot simply be reactivated and used again. In January to September, 19,343 numbers were blacklisted, in addition to the 16,215 deactivated.
Both are part of the same enforcement effort against numbers used to send spam, run scams, or misuse the network. They are not aimed at ordinary users who text family, use data normally, and keep registration details accurate.
In the same period, Globe blocked 1.3 billion spam messages. Blocking stops a message. Deactivation stops the number that sent it.
Why Numbers Get Deactivated or Blacklisted
Numbers are not deactivated for one normal text. They are flagged when there is a pattern of misuse.
Sending spam or scam texts at scale. A number that sends thousands of similar messages in a short time, especially with suspicious links, prize claims, or requests for money or codes, is a strong signal. Filtering can detect this and trigger investigation.
Using a SIM registered with false details. Under the SIM Registration Act, Republic Act No. 11934, SIMs must be registered with accurate details. If a SIM was registered with a fake ID, borrowed ID, or mismatched details, it is more likely to be investigated. Globe has asked the government for access to ID-issuing agency databases to validate IDs more accurately, because fake IDs are a known way scammers get SIMs.
Impersonation and fraud. Numbers used to pretend to be a bank, delivery company, or government office, then ask for money, OTPs, or personal details, are high priority. Even a small number of such messages can lead to action if evidence is clear.
Repeated reports. When many users report the same number through the Stop Spam portal for the same scam, it strengthens the case. One report may lead to monitoring. Many reports can lead to deactivation.
SIM swap activity. If a number shows signs of being used to take over accounts, such as requesting many OTPs for different services quickly, it may be investigated.
Honest users can sometimes trigger a review, such as a small business sending many messages from a personal SIM. That is why it helps to know how to check and appeal.
How to Check If Your Number Is Affected
If your number stops working, do not assume it is a network outage. Check in order.
- Check basic service. Restart your phone and check if other Globe numbers nearby work. If others work and yours does not, the issue is likely account-specific.
- Try call, text, and data separately. Note which fail.
- Check registration status on the official portal at new.globe.com.ph/simreg or GlobeOne app. Do not check through a link sent by text.
- Check for official messages. A legitimate notice directs you to the official portal, app, or store. It will not ask for your OTP.
- Call 211 from your Globe mobile. If your SIM cannot call, use another phone or visit a store.
- Visit a Globe store with your ID used for registration, plus your SIM.
Do not try to bypass deactivation by buying a new SIM and registering it with fake details. That can make the problem worse.
How to Appeal or Re-Register
If your number was deactivated and you believe it was a mistake, or you can fix the issue, follow an orderly appeal.
- Gather proof of ownership. Bring the ID used for registration and any registration reference.
- Contact Globe via 211, GlobeOne, or a store. Explain you are the owner, you believe it was an error, and ask for the specific reason.
- Correct any problem. If details were inaccurate or ID expired, re-register with accurate details and a valid ID. Match name, birth date, and address exactly.
- Explain usage if asked. If you run a small business, explain honestly.
- Ask about timeline and save any reference number.
- If the old number cannot be restored, register a new SIM correctly. New SIMs must be registered before activation. Tourist SIMs are valid for 30 days. Use only the official portal or GlobeOne app.
Do not pay anyone who promises to reactivate your number for a fee through chat or social media. Reactivation goes through official channels only.
How to Avoid Being Flagged
Register with your own accurate ID. Use a valid, up-to-date ID that belongs to you. Make sure details match exactly. Do not use someone else’s ID or an edited photo.
Do not send bulk messages from a personal SIM. Use a proper business channel instead. Hundreds of similar texts from a personal number can look like spam.
Do not forward scam messages with the link active. Describe the scam in your own words.
Do not share OTPs. Never share your OTP, even with someone claiming to be from Globe.
Keep details updated through the official portal or store.
Report spam through the Stop Spam portal.
Frequently Asked Questions
Was my number deactivated just because I received spam?
No. Receiving spam does not cause deactivation. Deactivation targets numbers used to send spam or scams, or registered with false details. If you only received spam, your number is not at risk for that reason alone.
Can I get my deactivated number back?
It depends on the reason. If it was a mistake or you can correct a registration issue, you may be able to appeal through official channels. Bring your ID and registration reference, contact 211 or visit a store, and ask for the specific reason and appeal steps. Some blacklisted numbers used for clear fraud may not be restored.
How is blacklisting different from deactivation?
Deactivation stops the number from working. Blacklisting marks it as not to be trusted or reused for the same misuse. From January to September, 16,215 numbers were deactivated and 19,343 were blacklisted.
What if I bought a second-hand SIM?
Do not use a SIM registered to someone else. Get a new SIM and register it yourself with your own accurate ID on the official portal before activation. Using another person’s SIM can cause ownership disputes and deactivation risk.
Conclusion
Globe deactivating 16,215 numbers and blacklisting 19,343 more from January to September, while blocking 1.3 billion spam messages, shows enforcement is active. Keep registration accurate, avoid bulk messaging from a personal SIM, never share OTPs, and report scams.
If your number is ever deactivated, act quickly through official channels only: check registration on the official portal, call 211, and visit a Globe store with your ID. Fix the root cause with accurate details, and you give yourself the best chance of a fair review.
Disclaimer: globesimreg.ph is an independent guide and is not the official Globe website. For SIM registration or account actions, use only the official portal at new.globe.com.ph/simreg or the official GlobeOne app.